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Person

Jun 24, 2026

How to Build Cross-Sector Partnerships That Drive Systems Change for Universities & Research Institutions

Capacity Building

In This Article

How universities build durable cross-sector partnerships: define systems, set governance, fund coordination, measure impact.

How to Build Cross-Sector Partnerships That Drive Systems Change for Universities & Research Institutions

Most university partnerships fail for a simple reason: they start with a project, not a system.

If I want a university partnership to change how a region works - not just produce a report - I need to do five things early: define the exact system, test my institution’s readiness, pick partners with clear roles, set rules for data and decisions, and track results from day one. The article’s core point is plain: shared structure matters more than one-off activity.

Here’s the short version:

  • Name one system to change: local, national, or global

  • Check internal readiness before inviting outside groups in

  • Choose anchor partners by power to act, resources, and community standing

  • Set governance, data, IP, and funding rules early

  • Pay for coordination, not just research

  • Measure inputs, process, and outcomes on a set review cycle

  • Plan for continuity beyond one grant or one champion

A few facts stand out in the article:

  • The HCPPI includes 47 indicators for partnership performance

  • NSF Regional Innovation Engines use milestone-based funding

  • In one public-private research case, 3 million unused compounds were shared through a joint agreement

If I had to reduce the full article to one line, it would be this: universities drive systems change when they build long-term partnership infrastructure, not when they stack short-term pilots.

How to Build Cross-Sector University Partnerships That Drive Systems Change

How to Build Cross-Sector University Partnerships That Drive Systems Change

How to Effect Change Through Cross-sector Collaboration

How to Identify the Right Partners and Align Incentives Early

Once your institution is ready, the next move is choosing partners who bring different kinds of power to the table: authority, funding, delivery capacity, and community knowledge. Just as important, those partners need real accountability to the people affected by the work. This is bigger than representation. The goal is to bring in actors who can shift policy, practice, infrastructure, or community conditions at scale.

Map Stakeholders by Influence, Assets, and Community Credibility

Before you commit to any partner, map the full landscape. Actor mapping, network analysis, issue mapping, and causal-loop diagrams can help you spot who holds influence, where the bottlenecks sit, and which pressure points may move the system.

The table below gives a quick view of what each partner type often brings to a systems-change effort and where they tend to fit:

Partner Type

Typical Assets

Likely Role

Public Agencies

Policy authority, regulatory power, public data

Policy Liaison, Data Steward, Regulator

Companies

Capital, speed, implementation infrastructure

Implementation Lead, Funder

Nonprofits/CBOs

Lived experience, community trust, advocacy

Community Liaison, Implementation Lead

Philanthropy

Risk-tolerant capital, convening power

Funder, Convener, Catalyst

Universities

Intellectual capital, research rigor, neutrality

Research Lead, Neutral Convener

One point often missed during this stage is whether a partner can absorb and use new knowledge. A smaller nonprofit or community-based organization in an under-resourced area may have deep trust and lived experience, but not much staff time or operating slack. That gap matters. If you see it early, you can build support into the partnership instead of asking that group to carry work it does not have the bandwidth to handle.

Once the map is in focus, narrow the list to anchor partners that can share governance and accountability.

Select Anchor Partners and Define Clear Roles

Not every stakeholder belongs in the core partnership. Anchor partners, the ones that will share governance and accountability, should be chosen using four criteria: strategic fit, ability to act, track record of accountability to stakeholders, and complementary assets that fill real gaps in the initiative [3]. Interest in the research alone is not enough. If a partner cannot move at the pace the work needs, the whole effort can bog down. Many stakeholders may stay involved, but shared governance should sit only with anchor partners.

"Universities are full of creative geniuses, but implementation of ideas and inventions is not an academic strong point. Cornell Atkinson helps fill that gap, providing staff and infrastructure to support implementation for geniuses."

Set roles early: convener, funder, implementation lead, policy liaison, data steward, and evaluation lead. Then tie those roles to minimum staff-time and data-sharing commitments. Leave this vague, and trouble tends to show up later. Formal governance, shared roadmaps, and dedicated liaison roles create the scaffolding that keeps the work standing when staff turn over or priorities shift [6].

With roles and commitments in place, the partnership is in a better position to set up the governance and funding structure that will keep it working.

Build a Value Proposition for Each Sector

Every partner signs on for its own reason. If you cannot answer, in plain terms, what each sector gets from the relationship, you are moving too soon.

For business partners, the draw is often access to early-stage research, a talent pipeline, and movement toward ESG goals. For government agencies, it is evidence that helps improve policy results and public accountability. For community-based organizations, the offer has to be more than attendance. It needs real co-leadership and respect for local knowledge. For philanthropic funders, the appeal is a believable path to scaled, system-level impact instead of one more stand-alone pilot.

Write these incentives, decision rights, and expectations into a partnership charter or memorandum of understanding (MOU) before work starts. That document helps keep everyone aligned when timelines slip or priorities change. One of the most common reasons partnerships stall is a mismatch between industry speed and academic depth [6].

Only after those incentives are spelled out should the partnership move into formal governance and operating rules.

How to Design Governance, Funding, and Operating Structures That Last

Goodwill may get a partnership off the ground, but structure is what keeps it alive. Once anchor partners are in place and incentives line up, the work changes. Now it’s about building the machinery behind the partnership: decision rights, formal agreements, and funding that pays for coordination, not just research. Governance, legal structure, and funding shouldn’t be treated like separate tasks. Together, they make up one operating system for multi-year systems change.

Set Up Shared Governance and Clear Decision Rules

Good governance creates accountability, spells out roles, and sets a process for handling conflict [1]. Multi-sector partnerships can take many forms, and there’s no single model that always works. What matters more is being clear about who decides what.

Use explicit decision rights and shared accountability. Do not centralize control in the university [8]. That one choice can save a lot of friction later. When roles are clear, writing the legal terms and budget structure gets much easier.

Build Legal, Data-Sharing, and Ethical Frameworks from the Start

Cross-sector partnerships need four core agreements in place before work begins:

Agreement Type

Primary Purpose

Key Components

Governance Charter

Decision-making

Voting thresholds, conflict resolution, community advisory board roles

Data-Sharing Agreement

Knowledge exchange

Privacy protocols, cybersecurity standards, access rules

IP/Licensing Agreement

Commercialization

Royalty distribution, patent ownership, Bayh-Dole Act compliance

CRADA

Collaborative R&D

Shared personnel, facilities, and IP rights

These agreements do more than check a legal box. They set expectations before pressure builds. That matters most when the partnership is dealing with privacy-sensitive data, human subjects, or decisions that affect the community directly. An ethics path should be in place from day one.

Intellectual property needs the same early attention. Set terms for ownership, access, and rights at the start so no partner is blindsided later.

The ATOM Research Alliance - a public-private partnership involving GlaxoSmithKline, Lawrence Livermore National Laboratory, the National Cancer Institute, and UCSF - used a four-way CRADA to formalize shared data and resources across sectors, with GSK contributing 3 million unused compounds to a shared data pool [8].

That kind of early legal setup can prevent months of delay once the work starts moving.

Combine Grants, Pooled Funding, and Backbone Capacity

Once the rules are in place, the next step is simple: fund the people and systems that keep the work running. No single source will carry a multi-year systems-change effort on its own. The partnerships that hold up over time usually mix federal grants, pooled partner contributions, and in-kind support. They fund the research, but they also fund the coordination that keeps everyone pulling in the same direction.

The NSF's Regional Innovation Engines, launched in 2022, represent a newer model - larger in scale than previous grants, co-designed iteratively with industry and nonprofits, and tied to milestone-based funding cycles rather than lump-sum awards [8].

One part of the budget often gets shortchanged: backbone capacity. These are the staff members who coordinate across organizations, manage data systems, handle communications, and keep work moving between steering committee meetings [4]. Without them, even a well-funded partnership can drift. If the first budget draft covers only faculty salaries and lab costs, that’s a warning sign.

Funding Model

Typical Source

Key Advantage

Best-Fit Use Case

Federal Grants (e.g., NSF TIP)

Federal agencies

Scales use-inspired research; geographic diversity

Regional economic development [8]

Milestone-Based PPP

Public-private

Shared risk; faster execution

Capability development with industry [8]

501(c)(3) Alliance

Multi-sector

Democratizes data; supports open-source tools

Large-scale shared R&D [8]

Living Lab

University-industry-government

Co-creation; open innovation

Sustainability and urban challenges [4]

CRADA

Government-industry

Formalizes legal and IP frameworks

Technology transfer from national labs [8]

Budgets should clearly cover:

  • Coordination roles

  • Data infrastructure

  • Partner capacity-building

  • Legal setup

Not just faculty salaries and lab costs. Once the operating model is set, the next step is to define the metrics and review cadence that will show whether the partnership is changing the system.

How to Measure Impact, Learn Quickly, and Scale What Works

With governance and funding in place, the next job is to show that the partnership is changing the system. Start measuring from day one. Shared metrics make it clear whether the work is shifting policy, practice, or infrastructure - or just generating motion without much change.

Use a Systems-Change Measurement Framework

A systems-change framework helps partners track inputs, processes, and outcomes across the full partnership. The actor maps and causal-loop diagrams built during partner mapping should guide what gets measured. They help pinpoint leverage points and keep everyone centered on the same change goal.

"Systems mapping is a vital tool for these partnerships to understand the systems they're working on, align on a shared vision and develop an effective strategy for change." - Erin Gray and Charlie Bloch, World Resources Institute [7]

Build indicators at more than one level. That means looking at inputs like financial and human resources, processes like communication and shared decision-making, and outcomes like products, partner satisfaction, and broader systems shifts [3]. The HEI–Community Partnership Performance Index (HCPPI) offers 47 validated indicators across those three levels [3].

Framework

Focus Area

Common Indicators

HCPPI Index

Partnership health

Financial resources, communication frequency, partner satisfaction

Systems Mapping

Systems understanding

Causal relationships, feedback loops, actor structures, leverage points

SDG Canvas

Strategic alignment

Mapping partner assets against the 17 UN Sustainable Development Goals

Living Labs

Scaling & co-creation

Open innovation, user engagement, real-world infrastructure testing

There’s an important distinction here. Performance assessment tracks progress toward the goal, while impact evaluation tests what changed because of the partnership [3].

Set Up Shared Data, Reporting, and Review Cycles

Set a baseline at launch, then review the data on a quarterly or annual cycle with all partners [3]. Give at least one staff member clear responsibility for systems mapping and performance tracking [7]. Tools such as Kumu for actor mapping, Insight Maker for causal loop diagrams, and GroupMap for live group input can keep the data visible and usable across organizations [7].

A practical setup is a two-tier rhythm: quarterly operating reviews to catch issues early, and annual strategy resets to step back, reflect together, and decide whether the partnership should change course [3][1]. That rhythm does two things at once: it keeps day-to-day work on track, and it gives partners space to think bigger.

Plan for Adaptation, Replication, and Policy Uptake

Each review cycle should lead to decisions. What should scale? What should stop? What needs a redesign?

Knowing when a pilot is ready to scale is tougher than it looks. Two factors matter most: whether the results address a real pressure point in the system, and whether partner organizations can see the value of what they learned and use it in their own work [1][7].

A pilot can look good on paper and still go nowhere if it doesn’t solve a problem people feel every day.

NextWave Plastics used actor mapping and a shared supplier database to move from pilot work to global supply chain coordination [7].

For policy uptake, the evidence has to be trusted by scientific, local, and community audiences [3]. That’s why community partners should be involved in data collection from the start - not just as participants, but as co-evaluators who help interpret what the findings mean.

"It is precisely by sharing the different types of knowledge they bring to the evaluation process - and the new knowledge they create together - that citizens and professionals can generate analysis that will render interventions more capable of yielding significant and lasting results." - Jackson and Kassam [3]

When a model is ready to replicate, document it well enough that another campus or region can use it without starting from zero. Spell out what worked, why it worked, and the conditions that made it repeatable.

Track signals like these early so small problems don’t harden into structural ones.

How to Sustain the Partnership Over Time and Avoid Common Failure Points

Even strong partnerships can lose steam. Leaders move on, grant periods run out, and public priorities change. If a partnership is built around a few motivated people, it can wobble the moment those people step away. The real test is simple: can the work continue through staff turnover, funding gaps, and political change?

The Most Common Reasons Partnerships Stall - and How to Prevent Them

The most common failure point is overreliance on a champion - one faculty member or one corporate sponsor who carries the relationship through personal effort. When that person leaves, the partnership can stall or collapse [6].

The risks tend to be easy to spot. The harder part is putting the fix into the structure early, before problems show up.

Common Risk

Root Cause

Mitigation Strategy

Fragile continuity

Overreliance on individual academic or corporate champions [6][10]

Move coordination into permanent roles and planning cycles [6][10]

Mismatched timelines

Industry prioritizes speed; academia prioritizes depth and publications [6][10]

Jointly agree on milestones and explicit time horizons at the outset [10]

Resource depletion

Overreliance on short-term grants or voluntary workload [10]

Fund coordination in recurring budgets, not only grants [10]

Partner inertia

Lack of implementation ownership or internal conflicts [9][10]

Define clear governance, roles, and responsibilities from the start [6][10]

Political shifts

Changes in government priorities or lack of political will [9]

Align goals with durable public priorities and institutional missions [2][9]

As partnerships grow, they need more than goodwill. They need governance, role clarity, and accountability built into the way the work runs.

Embed Equity, Trust, and Institutional Support into the Partnership

Community and nonprofit partners often deal with power imbalances and uneven compensation, and that wears down trust over time [3]. Fair compensation and participatory evaluation help protect that trust, which in turn helps protect continuity. If the process feels one-sided, the relationship usually won't last. Transparent compensation models and shared evaluation practices help keep the partnership credible [3].

Inside the institution, the partnership also needs a clear home. In plain terms, someone has to own the coordination. Dedicated staff - such as partnership managers or liaison staff - can carry that work so it doesn't land only on faculty [6][10]. Institutions also need to treat partnership work as part of the job, not side service. That means building it into promotion criteria and workload models [10].

These examples make the point clearly: long-term support from the institution matters more than personal enthusiasm alone.

The Centre for Healthcare Innovation and Improvement (CHI²) at the University of Bath School of Management demonstrates what this looks like in practice. Since 2014, CHI² has maintained a partnership with regional NHS healthcare organizations, supported by workload remission for staff and consistent leadership. That institutional backing let the partnership mobilize quickly during COVID-19 [10].

The University of Waterloo's collaboration with BlackBerry (formerly Research in Motion) illustrates how institutional embedding produces durable regional impact. What began as co-op work in the 1990s grew into joint research and curriculum development, helping shape Waterloo into a global tech hub [6].

FAQs

How do I know if my institution is ready for a cross-sector partnership?

Your institution is ready when it treats collaboration as a core asset, not just an admin task. That shift matters. It means partnership work is tied to the school’s bigger direction, not left to sit in separate projects with no clear link to top priorities.

Readiness also shows up at the top. Senior leadership needs to be committed, not just supportive in theory. When that happens, partnerships can line up with institutional priorities instead of drifting into one-off efforts.

You should also have the basics in place for shared governance and aligned incentives. Set clear institutional goals. Make sure each side knows what success looks like. And before moving ahead, confirm that potential partners share your core vision and values.

Which partners should be in the core governance group?

The core governance group should bring together a broad, multi-stakeholder coalition across university, industry, and government so incentives stay aligned and co-creation can happen in practice, not just on paper.

That means building a group with voices from several parts of the system, not just one. A university may supply research depth, but industry brings market pressure and implementation know-how. Government agencies can connect the work to policy, public funding, and public needs. Civil society and community groups help keep the effort grounded in lived experience and public trust.

The group should include:

  • Academic representatives from different disciplines, so decisions reflect more than one field or method

  • Industry partners, who can speak to deployment, demand, and commercial limits

  • Government agencies, which can link the work to regulation, public priorities, and procurement

  • Civil society and community groups, to bring public interest, local knowledge, and accountability into the process

This kind of mix helps avoid a governance model that leans too far toward any single institution. It also makes it easier to spot trade-offs early, settle competing priorities, and shape work that people can actually use.

What metrics best show whether a partnership is driving systems change?

Look past one project at a time and pay attention to what’s changing across the whole system. The strongest metrics track both performance and impact. That means looking at shifts in governance, resource allocation, joint working capacity, and the effects on people and nature.

It also helps to watch for signs that the work is staying in sync and adjusting when conditions change. Useful signals include a shared vision, a clear response to outside change, and movement toward long-term goals such as regional resilience, workforce readiness, and collective outcomes.

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Person
Person

Jun 24, 2026

How to Build Cross-Sector Partnerships That Drive Systems Change for Universities & Research Institutions

Capacity Building

In This Article

How universities build durable cross-sector partnerships: define systems, set governance, fund coordination, measure impact.

How to Build Cross-Sector Partnerships That Drive Systems Change for Universities & Research Institutions

Most university partnerships fail for a simple reason: they start with a project, not a system.

If I want a university partnership to change how a region works - not just produce a report - I need to do five things early: define the exact system, test my institution’s readiness, pick partners with clear roles, set rules for data and decisions, and track results from day one. The article’s core point is plain: shared structure matters more than one-off activity.

Here’s the short version:

  • Name one system to change: local, national, or global

  • Check internal readiness before inviting outside groups in

  • Choose anchor partners by power to act, resources, and community standing

  • Set governance, data, IP, and funding rules early

  • Pay for coordination, not just research

  • Measure inputs, process, and outcomes on a set review cycle

  • Plan for continuity beyond one grant or one champion

A few facts stand out in the article:

  • The HCPPI includes 47 indicators for partnership performance

  • NSF Regional Innovation Engines use milestone-based funding

  • In one public-private research case, 3 million unused compounds were shared through a joint agreement

If I had to reduce the full article to one line, it would be this: universities drive systems change when they build long-term partnership infrastructure, not when they stack short-term pilots.

How to Build Cross-Sector University Partnerships That Drive Systems Change

How to Build Cross-Sector University Partnerships That Drive Systems Change

How to Effect Change Through Cross-sector Collaboration

How to Identify the Right Partners and Align Incentives Early

Once your institution is ready, the next move is choosing partners who bring different kinds of power to the table: authority, funding, delivery capacity, and community knowledge. Just as important, those partners need real accountability to the people affected by the work. This is bigger than representation. The goal is to bring in actors who can shift policy, practice, infrastructure, or community conditions at scale.

Map Stakeholders by Influence, Assets, and Community Credibility

Before you commit to any partner, map the full landscape. Actor mapping, network analysis, issue mapping, and causal-loop diagrams can help you spot who holds influence, where the bottlenecks sit, and which pressure points may move the system.

The table below gives a quick view of what each partner type often brings to a systems-change effort and where they tend to fit:

Partner Type

Typical Assets

Likely Role

Public Agencies

Policy authority, regulatory power, public data

Policy Liaison, Data Steward, Regulator

Companies

Capital, speed, implementation infrastructure

Implementation Lead, Funder

Nonprofits/CBOs

Lived experience, community trust, advocacy

Community Liaison, Implementation Lead

Philanthropy

Risk-tolerant capital, convening power

Funder, Convener, Catalyst

Universities

Intellectual capital, research rigor, neutrality

Research Lead, Neutral Convener

One point often missed during this stage is whether a partner can absorb and use new knowledge. A smaller nonprofit or community-based organization in an under-resourced area may have deep trust and lived experience, but not much staff time or operating slack. That gap matters. If you see it early, you can build support into the partnership instead of asking that group to carry work it does not have the bandwidth to handle.

Once the map is in focus, narrow the list to anchor partners that can share governance and accountability.

Select Anchor Partners and Define Clear Roles

Not every stakeholder belongs in the core partnership. Anchor partners, the ones that will share governance and accountability, should be chosen using four criteria: strategic fit, ability to act, track record of accountability to stakeholders, and complementary assets that fill real gaps in the initiative [3]. Interest in the research alone is not enough. If a partner cannot move at the pace the work needs, the whole effort can bog down. Many stakeholders may stay involved, but shared governance should sit only with anchor partners.

"Universities are full of creative geniuses, but implementation of ideas and inventions is not an academic strong point. Cornell Atkinson helps fill that gap, providing staff and infrastructure to support implementation for geniuses."

Set roles early: convener, funder, implementation lead, policy liaison, data steward, and evaluation lead. Then tie those roles to minimum staff-time and data-sharing commitments. Leave this vague, and trouble tends to show up later. Formal governance, shared roadmaps, and dedicated liaison roles create the scaffolding that keeps the work standing when staff turn over or priorities shift [6].

With roles and commitments in place, the partnership is in a better position to set up the governance and funding structure that will keep it working.

Build a Value Proposition for Each Sector

Every partner signs on for its own reason. If you cannot answer, in plain terms, what each sector gets from the relationship, you are moving too soon.

For business partners, the draw is often access to early-stage research, a talent pipeline, and movement toward ESG goals. For government agencies, it is evidence that helps improve policy results and public accountability. For community-based organizations, the offer has to be more than attendance. It needs real co-leadership and respect for local knowledge. For philanthropic funders, the appeal is a believable path to scaled, system-level impact instead of one more stand-alone pilot.

Write these incentives, decision rights, and expectations into a partnership charter or memorandum of understanding (MOU) before work starts. That document helps keep everyone aligned when timelines slip or priorities change. One of the most common reasons partnerships stall is a mismatch between industry speed and academic depth [6].

Only after those incentives are spelled out should the partnership move into formal governance and operating rules.

How to Design Governance, Funding, and Operating Structures That Last

Goodwill may get a partnership off the ground, but structure is what keeps it alive. Once anchor partners are in place and incentives line up, the work changes. Now it’s about building the machinery behind the partnership: decision rights, formal agreements, and funding that pays for coordination, not just research. Governance, legal structure, and funding shouldn’t be treated like separate tasks. Together, they make up one operating system for multi-year systems change.

Set Up Shared Governance and Clear Decision Rules

Good governance creates accountability, spells out roles, and sets a process for handling conflict [1]. Multi-sector partnerships can take many forms, and there’s no single model that always works. What matters more is being clear about who decides what.

Use explicit decision rights and shared accountability. Do not centralize control in the university [8]. That one choice can save a lot of friction later. When roles are clear, writing the legal terms and budget structure gets much easier.

Build Legal, Data-Sharing, and Ethical Frameworks from the Start

Cross-sector partnerships need four core agreements in place before work begins:

Agreement Type

Primary Purpose

Key Components

Governance Charter

Decision-making

Voting thresholds, conflict resolution, community advisory board roles

Data-Sharing Agreement

Knowledge exchange

Privacy protocols, cybersecurity standards, access rules

IP/Licensing Agreement

Commercialization

Royalty distribution, patent ownership, Bayh-Dole Act compliance

CRADA

Collaborative R&D

Shared personnel, facilities, and IP rights

These agreements do more than check a legal box. They set expectations before pressure builds. That matters most when the partnership is dealing with privacy-sensitive data, human subjects, or decisions that affect the community directly. An ethics path should be in place from day one.

Intellectual property needs the same early attention. Set terms for ownership, access, and rights at the start so no partner is blindsided later.

The ATOM Research Alliance - a public-private partnership involving GlaxoSmithKline, Lawrence Livermore National Laboratory, the National Cancer Institute, and UCSF - used a four-way CRADA to formalize shared data and resources across sectors, with GSK contributing 3 million unused compounds to a shared data pool [8].

That kind of early legal setup can prevent months of delay once the work starts moving.

Combine Grants, Pooled Funding, and Backbone Capacity

Once the rules are in place, the next step is simple: fund the people and systems that keep the work running. No single source will carry a multi-year systems-change effort on its own. The partnerships that hold up over time usually mix federal grants, pooled partner contributions, and in-kind support. They fund the research, but they also fund the coordination that keeps everyone pulling in the same direction.

The NSF's Regional Innovation Engines, launched in 2022, represent a newer model - larger in scale than previous grants, co-designed iteratively with industry and nonprofits, and tied to milestone-based funding cycles rather than lump-sum awards [8].

One part of the budget often gets shortchanged: backbone capacity. These are the staff members who coordinate across organizations, manage data systems, handle communications, and keep work moving between steering committee meetings [4]. Without them, even a well-funded partnership can drift. If the first budget draft covers only faculty salaries and lab costs, that’s a warning sign.

Funding Model

Typical Source

Key Advantage

Best-Fit Use Case

Federal Grants (e.g., NSF TIP)

Federal agencies

Scales use-inspired research; geographic diversity

Regional economic development [8]

Milestone-Based PPP

Public-private

Shared risk; faster execution

Capability development with industry [8]

501(c)(3) Alliance

Multi-sector

Democratizes data; supports open-source tools

Large-scale shared R&D [8]

Living Lab

University-industry-government

Co-creation; open innovation

Sustainability and urban challenges [4]

CRADA

Government-industry

Formalizes legal and IP frameworks

Technology transfer from national labs [8]

Budgets should clearly cover:

  • Coordination roles

  • Data infrastructure

  • Partner capacity-building

  • Legal setup

Not just faculty salaries and lab costs. Once the operating model is set, the next step is to define the metrics and review cadence that will show whether the partnership is changing the system.

How to Measure Impact, Learn Quickly, and Scale What Works

With governance and funding in place, the next job is to show that the partnership is changing the system. Start measuring from day one. Shared metrics make it clear whether the work is shifting policy, practice, or infrastructure - or just generating motion without much change.

Use a Systems-Change Measurement Framework

A systems-change framework helps partners track inputs, processes, and outcomes across the full partnership. The actor maps and causal-loop diagrams built during partner mapping should guide what gets measured. They help pinpoint leverage points and keep everyone centered on the same change goal.

"Systems mapping is a vital tool for these partnerships to understand the systems they're working on, align on a shared vision and develop an effective strategy for change." - Erin Gray and Charlie Bloch, World Resources Institute [7]

Build indicators at more than one level. That means looking at inputs like financial and human resources, processes like communication and shared decision-making, and outcomes like products, partner satisfaction, and broader systems shifts [3]. The HEI–Community Partnership Performance Index (HCPPI) offers 47 validated indicators across those three levels [3].

Framework

Focus Area

Common Indicators

HCPPI Index

Partnership health

Financial resources, communication frequency, partner satisfaction

Systems Mapping

Systems understanding

Causal relationships, feedback loops, actor structures, leverage points

SDG Canvas

Strategic alignment

Mapping partner assets against the 17 UN Sustainable Development Goals

Living Labs

Scaling & co-creation

Open innovation, user engagement, real-world infrastructure testing

There’s an important distinction here. Performance assessment tracks progress toward the goal, while impact evaluation tests what changed because of the partnership [3].

Set Up Shared Data, Reporting, and Review Cycles

Set a baseline at launch, then review the data on a quarterly or annual cycle with all partners [3]. Give at least one staff member clear responsibility for systems mapping and performance tracking [7]. Tools such as Kumu for actor mapping, Insight Maker for causal loop diagrams, and GroupMap for live group input can keep the data visible and usable across organizations [7].

A practical setup is a two-tier rhythm: quarterly operating reviews to catch issues early, and annual strategy resets to step back, reflect together, and decide whether the partnership should change course [3][1]. That rhythm does two things at once: it keeps day-to-day work on track, and it gives partners space to think bigger.

Plan for Adaptation, Replication, and Policy Uptake

Each review cycle should lead to decisions. What should scale? What should stop? What needs a redesign?

Knowing when a pilot is ready to scale is tougher than it looks. Two factors matter most: whether the results address a real pressure point in the system, and whether partner organizations can see the value of what they learned and use it in their own work [1][7].

A pilot can look good on paper and still go nowhere if it doesn’t solve a problem people feel every day.

NextWave Plastics used actor mapping and a shared supplier database to move from pilot work to global supply chain coordination [7].

For policy uptake, the evidence has to be trusted by scientific, local, and community audiences [3]. That’s why community partners should be involved in data collection from the start - not just as participants, but as co-evaluators who help interpret what the findings mean.

"It is precisely by sharing the different types of knowledge they bring to the evaluation process - and the new knowledge they create together - that citizens and professionals can generate analysis that will render interventions more capable of yielding significant and lasting results." - Jackson and Kassam [3]

When a model is ready to replicate, document it well enough that another campus or region can use it without starting from zero. Spell out what worked, why it worked, and the conditions that made it repeatable.

Track signals like these early so small problems don’t harden into structural ones.

How to Sustain the Partnership Over Time and Avoid Common Failure Points

Even strong partnerships can lose steam. Leaders move on, grant periods run out, and public priorities change. If a partnership is built around a few motivated people, it can wobble the moment those people step away. The real test is simple: can the work continue through staff turnover, funding gaps, and political change?

The Most Common Reasons Partnerships Stall - and How to Prevent Them

The most common failure point is overreliance on a champion - one faculty member or one corporate sponsor who carries the relationship through personal effort. When that person leaves, the partnership can stall or collapse [6].

The risks tend to be easy to spot. The harder part is putting the fix into the structure early, before problems show up.

Common Risk

Root Cause

Mitigation Strategy

Fragile continuity

Overreliance on individual academic or corporate champions [6][10]

Move coordination into permanent roles and planning cycles [6][10]

Mismatched timelines

Industry prioritizes speed; academia prioritizes depth and publications [6][10]

Jointly agree on milestones and explicit time horizons at the outset [10]

Resource depletion

Overreliance on short-term grants or voluntary workload [10]

Fund coordination in recurring budgets, not only grants [10]

Partner inertia

Lack of implementation ownership or internal conflicts [9][10]

Define clear governance, roles, and responsibilities from the start [6][10]

Political shifts

Changes in government priorities or lack of political will [9]

Align goals with durable public priorities and institutional missions [2][9]

As partnerships grow, they need more than goodwill. They need governance, role clarity, and accountability built into the way the work runs.

Embed Equity, Trust, and Institutional Support into the Partnership

Community and nonprofit partners often deal with power imbalances and uneven compensation, and that wears down trust over time [3]. Fair compensation and participatory evaluation help protect that trust, which in turn helps protect continuity. If the process feels one-sided, the relationship usually won't last. Transparent compensation models and shared evaluation practices help keep the partnership credible [3].

Inside the institution, the partnership also needs a clear home. In plain terms, someone has to own the coordination. Dedicated staff - such as partnership managers or liaison staff - can carry that work so it doesn't land only on faculty [6][10]. Institutions also need to treat partnership work as part of the job, not side service. That means building it into promotion criteria and workload models [10].

These examples make the point clearly: long-term support from the institution matters more than personal enthusiasm alone.

The Centre for Healthcare Innovation and Improvement (CHI²) at the University of Bath School of Management demonstrates what this looks like in practice. Since 2014, CHI² has maintained a partnership with regional NHS healthcare organizations, supported by workload remission for staff and consistent leadership. That institutional backing let the partnership mobilize quickly during COVID-19 [10].

The University of Waterloo's collaboration with BlackBerry (formerly Research in Motion) illustrates how institutional embedding produces durable regional impact. What began as co-op work in the 1990s grew into joint research and curriculum development, helping shape Waterloo into a global tech hub [6].

FAQs

How do I know if my institution is ready for a cross-sector partnership?

Your institution is ready when it treats collaboration as a core asset, not just an admin task. That shift matters. It means partnership work is tied to the school’s bigger direction, not left to sit in separate projects with no clear link to top priorities.

Readiness also shows up at the top. Senior leadership needs to be committed, not just supportive in theory. When that happens, partnerships can line up with institutional priorities instead of drifting into one-off efforts.

You should also have the basics in place for shared governance and aligned incentives. Set clear institutional goals. Make sure each side knows what success looks like. And before moving ahead, confirm that potential partners share your core vision and values.

Which partners should be in the core governance group?

The core governance group should bring together a broad, multi-stakeholder coalition across university, industry, and government so incentives stay aligned and co-creation can happen in practice, not just on paper.

That means building a group with voices from several parts of the system, not just one. A university may supply research depth, but industry brings market pressure and implementation know-how. Government agencies can connect the work to policy, public funding, and public needs. Civil society and community groups help keep the effort grounded in lived experience and public trust.

The group should include:

  • Academic representatives from different disciplines, so decisions reflect more than one field or method

  • Industry partners, who can speak to deployment, demand, and commercial limits

  • Government agencies, which can link the work to regulation, public priorities, and procurement

  • Civil society and community groups, to bring public interest, local knowledge, and accountability into the process

This kind of mix helps avoid a governance model that leans too far toward any single institution. It also makes it easier to spot trade-offs early, settle competing priorities, and shape work that people can actually use.

What metrics best show whether a partnership is driving systems change?

Look past one project at a time and pay attention to what’s changing across the whole system. The strongest metrics track both performance and impact. That means looking at shifts in governance, resource allocation, joint working capacity, and the effects on people and nature.

It also helps to watch for signs that the work is staying in sync and adjusting when conditions change. Useful signals include a shared vision, a clear response to outside change, and movement toward long-term goals such as regional resilience, workforce readiness, and collective outcomes.

Related Blog Posts

FAQ

01

What does it really mean to “redefine profit”?

02

What makes Council Fire different?

03

Who does Council Fire work with?

04

What does working with Council Fire actually look like?

05

How does Council Fire help organizations turn big goals into action?

06

How does Council Fire define and measure success?

Person
Person

Jun 24, 2026

How to Build Cross-Sector Partnerships That Drive Systems Change for Universities & Research Institutions

Capacity Building

In This Article

How universities build durable cross-sector partnerships: define systems, set governance, fund coordination, measure impact.

How to Build Cross-Sector Partnerships That Drive Systems Change for Universities & Research Institutions

Most university partnerships fail for a simple reason: they start with a project, not a system.

If I want a university partnership to change how a region works - not just produce a report - I need to do five things early: define the exact system, test my institution’s readiness, pick partners with clear roles, set rules for data and decisions, and track results from day one. The article’s core point is plain: shared structure matters more than one-off activity.

Here’s the short version:

  • Name one system to change: local, national, or global

  • Check internal readiness before inviting outside groups in

  • Choose anchor partners by power to act, resources, and community standing

  • Set governance, data, IP, and funding rules early

  • Pay for coordination, not just research

  • Measure inputs, process, and outcomes on a set review cycle

  • Plan for continuity beyond one grant or one champion

A few facts stand out in the article:

  • The HCPPI includes 47 indicators for partnership performance

  • NSF Regional Innovation Engines use milestone-based funding

  • In one public-private research case, 3 million unused compounds were shared through a joint agreement

If I had to reduce the full article to one line, it would be this: universities drive systems change when they build long-term partnership infrastructure, not when they stack short-term pilots.

How to Build Cross-Sector University Partnerships That Drive Systems Change

How to Build Cross-Sector University Partnerships That Drive Systems Change

How to Effect Change Through Cross-sector Collaboration

How to Identify the Right Partners and Align Incentives Early

Once your institution is ready, the next move is choosing partners who bring different kinds of power to the table: authority, funding, delivery capacity, and community knowledge. Just as important, those partners need real accountability to the people affected by the work. This is bigger than representation. The goal is to bring in actors who can shift policy, practice, infrastructure, or community conditions at scale.

Map Stakeholders by Influence, Assets, and Community Credibility

Before you commit to any partner, map the full landscape. Actor mapping, network analysis, issue mapping, and causal-loop diagrams can help you spot who holds influence, where the bottlenecks sit, and which pressure points may move the system.

The table below gives a quick view of what each partner type often brings to a systems-change effort and where they tend to fit:

Partner Type

Typical Assets

Likely Role

Public Agencies

Policy authority, regulatory power, public data

Policy Liaison, Data Steward, Regulator

Companies

Capital, speed, implementation infrastructure

Implementation Lead, Funder

Nonprofits/CBOs

Lived experience, community trust, advocacy

Community Liaison, Implementation Lead

Philanthropy

Risk-tolerant capital, convening power

Funder, Convener, Catalyst

Universities

Intellectual capital, research rigor, neutrality

Research Lead, Neutral Convener

One point often missed during this stage is whether a partner can absorb and use new knowledge. A smaller nonprofit or community-based organization in an under-resourced area may have deep trust and lived experience, but not much staff time or operating slack. That gap matters. If you see it early, you can build support into the partnership instead of asking that group to carry work it does not have the bandwidth to handle.

Once the map is in focus, narrow the list to anchor partners that can share governance and accountability.

Select Anchor Partners and Define Clear Roles

Not every stakeholder belongs in the core partnership. Anchor partners, the ones that will share governance and accountability, should be chosen using four criteria: strategic fit, ability to act, track record of accountability to stakeholders, and complementary assets that fill real gaps in the initiative [3]. Interest in the research alone is not enough. If a partner cannot move at the pace the work needs, the whole effort can bog down. Many stakeholders may stay involved, but shared governance should sit only with anchor partners.

"Universities are full of creative geniuses, but implementation of ideas and inventions is not an academic strong point. Cornell Atkinson helps fill that gap, providing staff and infrastructure to support implementation for geniuses."

Set roles early: convener, funder, implementation lead, policy liaison, data steward, and evaluation lead. Then tie those roles to minimum staff-time and data-sharing commitments. Leave this vague, and trouble tends to show up later. Formal governance, shared roadmaps, and dedicated liaison roles create the scaffolding that keeps the work standing when staff turn over or priorities shift [6].

With roles and commitments in place, the partnership is in a better position to set up the governance and funding structure that will keep it working.

Build a Value Proposition for Each Sector

Every partner signs on for its own reason. If you cannot answer, in plain terms, what each sector gets from the relationship, you are moving too soon.

For business partners, the draw is often access to early-stage research, a talent pipeline, and movement toward ESG goals. For government agencies, it is evidence that helps improve policy results and public accountability. For community-based organizations, the offer has to be more than attendance. It needs real co-leadership and respect for local knowledge. For philanthropic funders, the appeal is a believable path to scaled, system-level impact instead of one more stand-alone pilot.

Write these incentives, decision rights, and expectations into a partnership charter or memorandum of understanding (MOU) before work starts. That document helps keep everyone aligned when timelines slip or priorities change. One of the most common reasons partnerships stall is a mismatch between industry speed and academic depth [6].

Only after those incentives are spelled out should the partnership move into formal governance and operating rules.

How to Design Governance, Funding, and Operating Structures That Last

Goodwill may get a partnership off the ground, but structure is what keeps it alive. Once anchor partners are in place and incentives line up, the work changes. Now it’s about building the machinery behind the partnership: decision rights, formal agreements, and funding that pays for coordination, not just research. Governance, legal structure, and funding shouldn’t be treated like separate tasks. Together, they make up one operating system for multi-year systems change.

Set Up Shared Governance and Clear Decision Rules

Good governance creates accountability, spells out roles, and sets a process for handling conflict [1]. Multi-sector partnerships can take many forms, and there’s no single model that always works. What matters more is being clear about who decides what.

Use explicit decision rights and shared accountability. Do not centralize control in the university [8]. That one choice can save a lot of friction later. When roles are clear, writing the legal terms and budget structure gets much easier.

Build Legal, Data-Sharing, and Ethical Frameworks from the Start

Cross-sector partnerships need four core agreements in place before work begins:

Agreement Type

Primary Purpose

Key Components

Governance Charter

Decision-making

Voting thresholds, conflict resolution, community advisory board roles

Data-Sharing Agreement

Knowledge exchange

Privacy protocols, cybersecurity standards, access rules

IP/Licensing Agreement

Commercialization

Royalty distribution, patent ownership, Bayh-Dole Act compliance

CRADA

Collaborative R&D

Shared personnel, facilities, and IP rights

These agreements do more than check a legal box. They set expectations before pressure builds. That matters most when the partnership is dealing with privacy-sensitive data, human subjects, or decisions that affect the community directly. An ethics path should be in place from day one.

Intellectual property needs the same early attention. Set terms for ownership, access, and rights at the start so no partner is blindsided later.

The ATOM Research Alliance - a public-private partnership involving GlaxoSmithKline, Lawrence Livermore National Laboratory, the National Cancer Institute, and UCSF - used a four-way CRADA to formalize shared data and resources across sectors, with GSK contributing 3 million unused compounds to a shared data pool [8].

That kind of early legal setup can prevent months of delay once the work starts moving.

Combine Grants, Pooled Funding, and Backbone Capacity

Once the rules are in place, the next step is simple: fund the people and systems that keep the work running. No single source will carry a multi-year systems-change effort on its own. The partnerships that hold up over time usually mix federal grants, pooled partner contributions, and in-kind support. They fund the research, but they also fund the coordination that keeps everyone pulling in the same direction.

The NSF's Regional Innovation Engines, launched in 2022, represent a newer model - larger in scale than previous grants, co-designed iteratively with industry and nonprofits, and tied to milestone-based funding cycles rather than lump-sum awards [8].

One part of the budget often gets shortchanged: backbone capacity. These are the staff members who coordinate across organizations, manage data systems, handle communications, and keep work moving between steering committee meetings [4]. Without them, even a well-funded partnership can drift. If the first budget draft covers only faculty salaries and lab costs, that’s a warning sign.

Funding Model

Typical Source

Key Advantage

Best-Fit Use Case

Federal Grants (e.g., NSF TIP)

Federal agencies

Scales use-inspired research; geographic diversity

Regional economic development [8]

Milestone-Based PPP

Public-private

Shared risk; faster execution

Capability development with industry [8]

501(c)(3) Alliance

Multi-sector

Democratizes data; supports open-source tools

Large-scale shared R&D [8]

Living Lab

University-industry-government

Co-creation; open innovation

Sustainability and urban challenges [4]

CRADA

Government-industry

Formalizes legal and IP frameworks

Technology transfer from national labs [8]

Budgets should clearly cover:

  • Coordination roles

  • Data infrastructure

  • Partner capacity-building

  • Legal setup

Not just faculty salaries and lab costs. Once the operating model is set, the next step is to define the metrics and review cadence that will show whether the partnership is changing the system.

How to Measure Impact, Learn Quickly, and Scale What Works

With governance and funding in place, the next job is to show that the partnership is changing the system. Start measuring from day one. Shared metrics make it clear whether the work is shifting policy, practice, or infrastructure - or just generating motion without much change.

Use a Systems-Change Measurement Framework

A systems-change framework helps partners track inputs, processes, and outcomes across the full partnership. The actor maps and causal-loop diagrams built during partner mapping should guide what gets measured. They help pinpoint leverage points and keep everyone centered on the same change goal.

"Systems mapping is a vital tool for these partnerships to understand the systems they're working on, align on a shared vision and develop an effective strategy for change." - Erin Gray and Charlie Bloch, World Resources Institute [7]

Build indicators at more than one level. That means looking at inputs like financial and human resources, processes like communication and shared decision-making, and outcomes like products, partner satisfaction, and broader systems shifts [3]. The HEI–Community Partnership Performance Index (HCPPI) offers 47 validated indicators across those three levels [3].

Framework

Focus Area

Common Indicators

HCPPI Index

Partnership health

Financial resources, communication frequency, partner satisfaction

Systems Mapping

Systems understanding

Causal relationships, feedback loops, actor structures, leverage points

SDG Canvas

Strategic alignment

Mapping partner assets against the 17 UN Sustainable Development Goals

Living Labs

Scaling & co-creation

Open innovation, user engagement, real-world infrastructure testing

There’s an important distinction here. Performance assessment tracks progress toward the goal, while impact evaluation tests what changed because of the partnership [3].

Set Up Shared Data, Reporting, and Review Cycles

Set a baseline at launch, then review the data on a quarterly or annual cycle with all partners [3]. Give at least one staff member clear responsibility for systems mapping and performance tracking [7]. Tools such as Kumu for actor mapping, Insight Maker for causal loop diagrams, and GroupMap for live group input can keep the data visible and usable across organizations [7].

A practical setup is a two-tier rhythm: quarterly operating reviews to catch issues early, and annual strategy resets to step back, reflect together, and decide whether the partnership should change course [3][1]. That rhythm does two things at once: it keeps day-to-day work on track, and it gives partners space to think bigger.

Plan for Adaptation, Replication, and Policy Uptake

Each review cycle should lead to decisions. What should scale? What should stop? What needs a redesign?

Knowing when a pilot is ready to scale is tougher than it looks. Two factors matter most: whether the results address a real pressure point in the system, and whether partner organizations can see the value of what they learned and use it in their own work [1][7].

A pilot can look good on paper and still go nowhere if it doesn’t solve a problem people feel every day.

NextWave Plastics used actor mapping and a shared supplier database to move from pilot work to global supply chain coordination [7].

For policy uptake, the evidence has to be trusted by scientific, local, and community audiences [3]. That’s why community partners should be involved in data collection from the start - not just as participants, but as co-evaluators who help interpret what the findings mean.

"It is precisely by sharing the different types of knowledge they bring to the evaluation process - and the new knowledge they create together - that citizens and professionals can generate analysis that will render interventions more capable of yielding significant and lasting results." - Jackson and Kassam [3]

When a model is ready to replicate, document it well enough that another campus or region can use it without starting from zero. Spell out what worked, why it worked, and the conditions that made it repeatable.

Track signals like these early so small problems don’t harden into structural ones.

How to Sustain the Partnership Over Time and Avoid Common Failure Points

Even strong partnerships can lose steam. Leaders move on, grant periods run out, and public priorities change. If a partnership is built around a few motivated people, it can wobble the moment those people step away. The real test is simple: can the work continue through staff turnover, funding gaps, and political change?

The Most Common Reasons Partnerships Stall - and How to Prevent Them

The most common failure point is overreliance on a champion - one faculty member or one corporate sponsor who carries the relationship through personal effort. When that person leaves, the partnership can stall or collapse [6].

The risks tend to be easy to spot. The harder part is putting the fix into the structure early, before problems show up.

Common Risk

Root Cause

Mitigation Strategy

Fragile continuity

Overreliance on individual academic or corporate champions [6][10]

Move coordination into permanent roles and planning cycles [6][10]

Mismatched timelines

Industry prioritizes speed; academia prioritizes depth and publications [6][10]

Jointly agree on milestones and explicit time horizons at the outset [10]

Resource depletion

Overreliance on short-term grants or voluntary workload [10]

Fund coordination in recurring budgets, not only grants [10]

Partner inertia

Lack of implementation ownership or internal conflicts [9][10]

Define clear governance, roles, and responsibilities from the start [6][10]

Political shifts

Changes in government priorities or lack of political will [9]

Align goals with durable public priorities and institutional missions [2][9]

As partnerships grow, they need more than goodwill. They need governance, role clarity, and accountability built into the way the work runs.

Embed Equity, Trust, and Institutional Support into the Partnership

Community and nonprofit partners often deal with power imbalances and uneven compensation, and that wears down trust over time [3]. Fair compensation and participatory evaluation help protect that trust, which in turn helps protect continuity. If the process feels one-sided, the relationship usually won't last. Transparent compensation models and shared evaluation practices help keep the partnership credible [3].

Inside the institution, the partnership also needs a clear home. In plain terms, someone has to own the coordination. Dedicated staff - such as partnership managers or liaison staff - can carry that work so it doesn't land only on faculty [6][10]. Institutions also need to treat partnership work as part of the job, not side service. That means building it into promotion criteria and workload models [10].

These examples make the point clearly: long-term support from the institution matters more than personal enthusiasm alone.

The Centre for Healthcare Innovation and Improvement (CHI²) at the University of Bath School of Management demonstrates what this looks like in practice. Since 2014, CHI² has maintained a partnership with regional NHS healthcare organizations, supported by workload remission for staff and consistent leadership. That institutional backing let the partnership mobilize quickly during COVID-19 [10].

The University of Waterloo's collaboration with BlackBerry (formerly Research in Motion) illustrates how institutional embedding produces durable regional impact. What began as co-op work in the 1990s grew into joint research and curriculum development, helping shape Waterloo into a global tech hub [6].

FAQs

How do I know if my institution is ready for a cross-sector partnership?

Your institution is ready when it treats collaboration as a core asset, not just an admin task. That shift matters. It means partnership work is tied to the school’s bigger direction, not left to sit in separate projects with no clear link to top priorities.

Readiness also shows up at the top. Senior leadership needs to be committed, not just supportive in theory. When that happens, partnerships can line up with institutional priorities instead of drifting into one-off efforts.

You should also have the basics in place for shared governance and aligned incentives. Set clear institutional goals. Make sure each side knows what success looks like. And before moving ahead, confirm that potential partners share your core vision and values.

Which partners should be in the core governance group?

The core governance group should bring together a broad, multi-stakeholder coalition across university, industry, and government so incentives stay aligned and co-creation can happen in practice, not just on paper.

That means building a group with voices from several parts of the system, not just one. A university may supply research depth, but industry brings market pressure and implementation know-how. Government agencies can connect the work to policy, public funding, and public needs. Civil society and community groups help keep the effort grounded in lived experience and public trust.

The group should include:

  • Academic representatives from different disciplines, so decisions reflect more than one field or method

  • Industry partners, who can speak to deployment, demand, and commercial limits

  • Government agencies, which can link the work to regulation, public priorities, and procurement

  • Civil society and community groups, to bring public interest, local knowledge, and accountability into the process

This kind of mix helps avoid a governance model that leans too far toward any single institution. It also makes it easier to spot trade-offs early, settle competing priorities, and shape work that people can actually use.

What metrics best show whether a partnership is driving systems change?

Look past one project at a time and pay attention to what’s changing across the whole system. The strongest metrics track both performance and impact. That means looking at shifts in governance, resource allocation, joint working capacity, and the effects on people and nature.

It also helps to watch for signs that the work is staying in sync and adjusting when conditions change. Useful signals include a shared vision, a clear response to outside change, and movement toward long-term goals such as regional resilience, workforce readiness, and collective outcomes.

Related Blog Posts

FAQ

What does it really mean to “redefine profit”?

What makes Council Fire different?

Who does Council Fire work with?

What does working with Council Fire actually look like?

How does Council Fire help organizations turn big goals into action?

How does Council Fire define and measure success?